I had it freeze on the first test below, but I am using PhtoStory Premium VR 20.0.1.62. If it freezes PhotoStory, exit it (Task Manager) and try again. You can check by adding 1 to the timeline (in a test project) to see if there is a problem with using these. Some users have had trouble using the so-called 3D titles. Call them 3D titles and we'll know what they are, don't call them 3D alone. This is not real 3D in a project, just a 2D image made using a program that uses 3 dimensions to create a 2D output, with or without animation, so please understand the difference. The titles are actually 2D on the timeline but in a XAR file because it was made with and uses Xara 3D Maker. You had a title that was made using 3D Maker on the timeline. Here is some info that I copied and pasted after following your instructions, I also downloaded the CCleaner and did a deep clean on the computer as well as updated several drivers, still it freezes up after about a minute of playing or working on a new project.Īdditional Information 2: 8a475a78497ee6eb512ff3d1d708f20cĪdditional Information 4: cdfcf53a4cf1b33e1f1fdd43ba628255īucket ID: b395948c90acf555eace748fbed0ba00 (-952916398)Īdditional Information 2: d31e30e1a7825cdc4d6d4933859fab9fĪdditional Information 4: 5e3ac05b9d42bf928b30abf637ffc922īucket ID: ef03b739bdc3e7a3358bbd0d92c4e159 to be clear, there is a huge difference between 3D and 2D. Post a screenshot of that dialogue or copy and paste the text. When you select a date column which has a red circle in the Fault row you should see entries for crashes similar to those shown above bottom left, these are for Movie Studio 2023, however you should see entries for Photostory,ĭouble click one of the Photostory fault notifications, the dialog in the red box opens and details what the Faulting Module was. Press the Windows key + R to open the Run dialog then type in perfmon /rel then click OK Click the Windows button and with start menu showing, type reliability, the tool should appear in the list - run it.Ĭ. Inside the Windows Control Panel under System and Security, Security and Maintenanceī. To determine what was causing the crashing of Photostory, without the hassle of trying to pull apart the log file, run the Windows tool View Reliability history - it is available by several routesĪ.
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